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Rules for Booking:

Upon receipt of your enquiry, we would email you the availability status along with the payment details and the booking amount has to be paid within the mentioned time.

100% payment has to be made to confirm a booking

We do not Reserve/Block your booking upon partial payment of the Booking amount. 

In the unlikely event of a partial payment being made, the Rooms/Cottages WOULD NOT BE BLOCKED OR CONFIRMED and would be automatically released for Reservation, without any further intimation or Notice to you.

Rules for Cancellation:

The Cancellation policy will apply once an advance amount has been made to confirm the booking.

Written intimation has to be made to our email ID : info@thesillerysojourn.com to cancel any booking.

Communication over the phone to any representative of the Sillery Sojourn/India Beacons Sojourn will not be accepted.

(a)   If written intimation is received at least 30 days or more in advance from the date of check-in, then 30% of Total Bill (Food+Rental) amount will be charged as cancellation fees.

(b)   If written intimation is received within a period of 29 days and 15 days of the date of start of check-in, 50% of the Total Bill (Food+Rental) will be charged as cancellation Fees.

(c)   No refund is allowed if written intimation of cancellation is received within 14 days of date of check-in.

Dispute Jurisdiction:

Disputes, if any, arising will be subject to Kolkata jurisdiction only.

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